Frequently Asked Questions
Dry Cleaning Questions Answered
Everything you need to know about our services, pricing, turnaround times, and more. Can't find your answer? Call us at (205) 821-4701.
How long does dry cleaning take?
+−
Standard turnaround is typically 2 business days for most garments. Complex items like wedding dresses or heavily embellished pieces may take longer. If you need your order the next business day, rush service may be available for an extra charge — call (205) 821-4701 to check.
Do you offer next-day rush dry cleaning service?
+−
Next-day rush service may be available depending on the item, workload, and location — but it comes at an extra charge. Call us at (205) 821-4701 and we'll let you know if we can accommodate you.
How much does dry cleaning cost in Birmingham?
+−
Pricing varies by garment type. A basic dress shirt is typically a few dollars; suits, dresses, and coats are priced per piece. Call (205) 821-4701 or visit any of our 4 locations for pricing details.
Do you offer pickup and delivery service?
+−
Yes. We offer pickup and delivery for homes, offices, and businesses throughout the Birmingham metro area — including Pelham, Hoover, Vestavia Hills, Mountain Brook, Homewood, Alabaster, and Trussville. Pricing depends on your location and order. Alabaster and Trussville pickups require a minimum order. Call (205) 821-4701 to discuss the details.
What areas do you serve?
+−
We serve Birmingham, Pelham, Hoover, Vestavia Hills, Mountain Brook, Homewood, Alabaster, Trussville, and surrounding areas from our 4 store locations. We also offer pickup and delivery to many areas — call to confirm your address is covered.
Can you clean wedding dresses?
+−
Yes. Wedding dress cleaning is a specialty service we take very seriously. We inspect every gown for stains (including champagne, cake, grass, and makeup), pre-treat problem areas, and clean using methods appropriate for the specific fabric. Call (205) 821-4701 to discuss your gown.
Do you do alterations and tailoring?
+−
Yes. We offer expert tailoring and alterations for all garment types — suits, dresses, trousers, shirts, and more. Common work includes hemming, waist adjustments, sleeve shortening, zipper repair, and button replacement. Call for a quote.
Do you clean comforters and bedding?
+−
Yes. We clean all types of comforters, duvets, bed pillows, and blankets — including down-filled and oversized king-size pieces. Our commercial-grade equipment handles items that don't fit in standard home washing machines. Call to confirm turnaround for your specific item.
Do you clean curtains and drapes?
+−
Yes. We professionally clean curtains, drapes, sheers, and household linens. We assess each piece before cleaning to select the safest method — dry cleaning, gentle washing, or hand finishing — to protect fabric, lining, and finish.
Do you handle uniforms and workwear for businesses?
+−
Yes. We offer commercial accounts for restaurants, offices, medical facilities, hotels, and other businesses needing regular uniform cleaning. Call (205) 821-4701 to discuss account setup, scheduling, and pricing.
What payment methods do you accept?
+−
We accept cash, major credit cards, and debit cards at all locations. Call ahead to confirm if you have specific payment questions.
How will I know when my order is ready?
+−
Most orders are assigned a ticket when you drop off. We can notify you by phone when your items are ready — just provide your phone number at drop-off. Standard turnaround is typically 2 business days unless otherwise discussed.
Do you clean leather or suede?
+−
We assess leather and suede items on a case-by-case basis. Call (205) 821-4701 to describe your item and we'll advise whether we can help and what method we'd use.
What should I do about stains before bringing clothes in?
+−
Do not rub or apply home remedies to dry-clean-only items — this can set stains or damage fabric. Bring the item in and point out any stains to our staff. The sooner you bring it in, the better the chances of removal — but please know that some stains, especially old or set ones, may not fully come out. We always do our best.
Can you guarantee stain removal?
+−
We cannot guarantee that every stain will be fully removed — some stains depend on the fabric, the type of stain, and how long it has been set. What we can promise is that we will do our best on every garment. If you have concerns about a specific item, call us first and we'll give you an honest assessment.
What if I'm not happy with the result?
+−
If something doesn't come back the way you expected, let us know and we'll take another look and do our best to make it right. We've been in business since 2001 and we care about getting it right — though some stains or damage may genuinely be beyond what any cleaner can fix.
Still have a question?
Call or WhatsApp us — we're happy to help before you drop anything off.